Privacy Policy

OKBet App Privacy Policy – Your Data Is Safe With Us

okbet app Your personal information matters to us. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026
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Our commitment: okbet app Your privacy is our top priority. We never sell your data to advertisers or third parties. This policy is built on international data protection standards.

1 Introduction

This Privacy Policy okbet appThis applies to all users of our website and mobile application. By registering, logging in, or using any of our services, you agree to this Privacy Policy.

We believe your personal data belongs to you. When collecting it, we always limit ourselves to what is strictly necessary and use it only for its intended purpose. okbet appYour information is in safe hands with us.

This policy may be updated periodically. The date of the latest update is shown at the top of the page. For significant changes, we will notify you by email or app notification.

2 What information do we collect?

okbet app Two types of data are collected — information you provide directly and data gathered automatically while you use the platform.

Data Type Example Reason for Collection
Identity-Related Name, date of birth, NID number KYC verification and age confirmation
Contact Email, phone number Account communication and security
Financial Payment methods, transaction history Payment Processing & Anti-Fraud
Technical IP address, device information, cookies Security & Experience Improvement
Gaming activity Game history, bet records Service Improvement & Responsible Gaming

Please Note: We never store your full bank card number or CVV. Payment details go directly to a secure payment gateway.

3 How is your information used?

okbet app Collected data is used solely for specific, legitimate purposes. Here is what we do with your information:

  • Creating and managing your account and verifying your identity.
  • Processing deposits, withdrawals, and other financial transactions.
  • Personalizing game recommendations and customizing the platform to your preferences.
  • Preventing fraud, money laundering, and illegal activities.
  • Providing customer support and resolving issues.
  • Keeping you informed about bonuses, promotions, and new features (with your consent).
  • Meeting legal obligations and fulfilling regulatory requirements.
  • Analyzing gaming patterns to promote responsible gaming.

We never sell or rent your personal information to third parties for advertising purposes. This is a core principle we stand by.

4 Data Storage & Protection

okbet app We use internationally recognized technology and processes to protect your data. Our servers undergo regular security audits.

  • All data is stored with AES-256-bit encryption.
  • All website and app connections are secured with SSL/TLS protocol.
  • 24/7 security monitoring is maintained on our servers.
  • Firewalls and IDS systems are in place to prevent unauthorized access.
  • Employee access to data is restricted based on role.
  • Regular data backups are performed.

How long data is retained depends on legal requirements and the type of service. In most cases, data is kept for a defined period after account closure for legal and compliance purposes.

In the Event of a Data Breach: If a data security incident occurs, we will notify affected users as quickly as possible and take all necessary steps.

5 Sharing Data with Third Parties

okbet app Your data is not typically shared with third parties. However, there are certain situations where sharing may be necessary:

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, or your bank to process transactions.
  • Legal authorities: Information may be disclosed to government agencies under a court order or legal obligation.
  • Technology Partners: Limited data may be shared with contracted technology partners to help improve our services.
  • Anti-fraud organizations: Collaborating with industry-level security networks to prevent fraud.

All third parties we work with are contractually obligated to uphold our privacy standards. We regularly review the security practices of these partners.

6 Cookies policy

okbet appOur website and app use cookies — small data files stored in your browser that help improve your experience.

Essential cookies

Essential for login sessions, security, and core features. These cannot be disabled.

Performance Cookies

Used to analyze site speed and performance.

Functional Cookies

Used to remember language preferences and game settings.

Analytics cookies

Analyzing user behavior to improve our services.

You can disable performance, functional, and analytics cookies through your browser settings. Note that disabling essential cookies may affect how the platform functions.

7 Your rights

okbet appAs a member, you have certain rights over your personal data — rights we always respect.

Right to Access Your Data

You can request to see what personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted under certain circumstances.

Right to Restrict Processing

You can request that the use of your data be limited to specific purposes.

Data Portability

You can request an export of your data in a portable format.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or notifications at any time.

To exercise these rights, contact our support team. We will respond to your request within 30 business days.

8 Children's Privacy

okbet app We do not knowingly collect data from anyone under the age of 18. Our platform is intended exclusively for users who are 18+.

If we discover that data from a minor has been collected inadvertently, we will immediately delete that data and close the associated account.

If you believe your child is using our platform, please notify our support team immediately.

9 Policy Updates

okbet app This privacy policy may be updated as needed. The date of any changes will always be noted at the top of the page.

  • Minor updates will be reflected on the page without further notice.
  • Registered users will be notified by email of any significant changes.
  • Changes required by law may take effect immediately.

We recommend checking this page regularly to stay up to date with our latest policy.

10 Contact

If you have any questions or concerns about this Privacy Policy, please get in touch. Our data privacy team is ready to help.

  • Email: [email protected]
  • Live Chat: Available 24/7 on the platform
  • Response Time: Within 48 hours

Read more: Our Terms and Conditions and Responsible Gaming Also read the policy.

Why are we different?

okbet appOur privacy protection measures meet the highest standards in the industry.

End-to-end encryption

All your data is protected with AES-256-bit encryption — the same level of security used by banks, right here on okbet app.

Your Data Is Never Sold

We promise — your personal information will never be sold to any advertiser or third party.

Regular Security Audits

Regular security audits are conducted by third-party experts to keep the okbet app protected against hackers at all times.

In your control

Privacy settings, marketing preferences, and cookie controls — all in your hands. Change them anytime.

Transparent Data Use

We are transparent about what data we collect and why. No hidden agendas — okbet app keeps it straightforward.

Dedicated privacy team

Our dedicated privacy support team handles any data-related request within 48 hours.

Enjoy a Safe Gaming Experience on the OKBet App

Play with peace of mind knowing your data is secure. okbet appSign up and experience Bangladesh's premier online gaming platform.

18+ Only. Play responsibly.

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